Managing

By Rick Boxx Businesses are often so driven by the bottom line – maximizing profits – that they are reluctant to increase payroll costs. Such a strategy might boost profit margins over the short term, but can have a disastrous long-term impact on the people who perform the work to make the company profitable. On numerous occasions I have observed that this overemphasis on the business’s bottom line can cause considerable discontent in lower-paid workers, like we have seen repeatedly in the news as workers speak out and protest in a quest for higher wages. Numerous factors can affect a worker’s sense of contentment on the job, but feeling undercompensated is one of the greatest causes of discontentment.